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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Wrong PO and Invoice ...
Small and medium business | Business Central, N...
Suggested Answer

Wrong PO and Invoice Sales Order

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Posted on by Samer Baskhayroun 559

I have the following scenario that i need to correct it 

1-Create PO for item X (Qty 10) 

2- Receive the PO but i did not invoice it 

3-Create sales order order for the above Item X for Qty 10 

4-The Sales Order has been shipped and invoiced 

5-We noticed that the PO is created for wrong supplier 

6-We need to Cancel the Wrong PO and create the new one for the correct supplier 

How can i do that while the Goods is transacted and invoiced out of inventory ? 

What is the steps to correct this issue ?

  • Suggested answer
    Bilal Haider Profile Picture
    Bilal Haider 487 on at

    Hi,

    If the quantity received in PO had not used yet then you can simply Undo Purchase Receipt and then can delete PO but in your scenario you have used that quantity in Sales so Purchase receipt cannot be undone. You can do it like this:

    1. Create new Purchase Order with correct vendor and Receive it.

    2. Invoice wrong PO so to close it and then create a Purchase Credit Memo for wrong PO and post it.

  • Suggested answer
    CarmenNunes Profile Picture
    CarmenNunes Microsoft Employee on at

    Hello Samer,

    In case I had a fully understand about your case, I would suggest to perform the below steps:

    .Create a Positive Adjustment for the Item you have purchased;

    .Access to Item Card/ Application Worksheet and unapplied the Sales entry from PO Receipt.

    .Still at Application Worksheet perform the Apply Sales entry to the new Positive Adjustment.

    Previous actions will allow you to get initially  Item qty's receipt available to perform the Undo Receipt.

    .Perform the Undo Receipt for that Item

    . Create a new PO and Post the Receipt

    . Create a Negative Adjustment for same Item

    .Back to Item Card access to Apply Worksheet:

    .Apply the Sales Entry with the new PO receipt

    .Apply Negative adjustment with the Positive adjustment.

    The Negative Adjustment and Positive are only need to get the initial PO receipt available to proceed with the Undo., nothing will be changed regarding Item Stock.

    Hope this help you to move forward.

    .

  • Bilal Haider Profile Picture
    Bilal Haider 487 on at

    No doubt the best way is the one specified by @Carmen

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