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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Email ms flow is not t...
Customer experience | Sales, Customer Insights,...
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Email ms flow is not triggering in send mail step in power automate in crm 365

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Posted on by Jharana Baliyar Singh 2,667

Hi All,

I am getting below issue while run & test the ms flow earlier it was working fine.but now its giving below issue 

0825.flow1.png

Thanks,

Jharana

I have the same question (0)
  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Moderator on at

    Hi Jharana,

    Please check the To field of Email Action in Power Automate (MS Flow).

    I guess it should contain the Email Id.

    Thanks,

    Pradeep.

    Please mark this as VERIFIED if it helps

  • Jharana Baliyar Singh Profile Picture
    Jharana Baliyar Singh 2,667 on at

    Hi Pradeep,

    Its already having To values with emailaddress value but still the same issues coming.Earlier same flow ran but at that time it was working not sure for which reason its failing in send email step is it kind of unauthorized isssue or something else related to power automate.

    Thanks,

    Jharana

  • Verified answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Moderator on at

    Hi,

    please check below link there are few points related to known issues.

    https://docs.microsoft.com/en-us/connectors/sendmail/#send-an-email-notification-(v3)

    pastedimage1632219401789v2.png

    Thanks,

    Pradeep.

  • Jharana Baliyar Singh Profile Picture
    Jharana Baliyar Singh 2,667 on at

    Hi Pradeep,

    Yes might be having issue on this step send an email notification v3.So i have used another way for data verse with emailbody,Add a new row &  perform a bound action step & its working fine here.

    Thanks,

    Jharana

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