I have created a GoTo that opens the Asset Account window. The values of the Account field get loaded and the field script is run - which loads the Account Suffix DDL with values. Then the DDL value gets placed, and the field script is run filling in all the values as it should on the form. The issue is when one of the Account Suffix values has a status other than 1 (the account / suffix combination is no longer ACTIVE). The Asset Account window does not display INACTIVE accounts (which is fine, it should not), so what it is doing is displaying the next account-suffix in the list. For example, Account 4060120 has suffix values 1 through 16. Suffix value 5 has an account status of 4, so it is NOT ACTIVE. When a user selects 4060120, suffix 5 from the SmartList to GoTo the Asset Account Window, it opens up for Account 4060120 suffix 6. If the user selects suffix 6, it opens up suffix 7, and so on.
As long as there are no inactive suffixes, there is no issue.
How can I resolve this, so that if a user tries to GoTo the Asset Account and it is not Active, they get the message telling them inactive accounts cannot be viewed (or whatever the message is by default).
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