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Suggested answer

Collection letter setup

Posted on by 226

Hello Team,

I would like to remove the CM from the collection letter.

  • Suggested answer
    RE: Collection letter setup

    Just wanted to check if you enabled include credit memo while generating collection letter. Just check and do required tests apart from the parameter which you are referring.

    pastedimage1636702616553v1.png

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

    Regards,

    Sreepriya.

    Note: This post is my own opinion and does not necessarily reflect the opinion or view of my company.

  • D365 Newbie Profile Picture
    D365 Newbie 226 on at
    RE: Collection letter setup

    sorry for the incomplete information, Im referring to credit memo. there is a Account receivable from a certain customer then we settled it via  free text invoice. My expectation is that the customer should not generate collection letter since it was settled already.

    2012. I searched for this function but it doesnt seem to apply in 2012.

    CM.JPG

  • D365 Newbie Profile Picture
    D365 Newbie 226 on at
    RE: Collection letter setup

    sorry for the incomplete information, Im referring to credit memo. there is a Account receivable from a certain customer then we settled it via  free text invoice. My expectation is that the customer should not generate collection letter since it was settled already.

  • Suggested answer
    RE: Collection letter setup

    Hi Manabat,

    Are you using D365 F&O and referring CM as Credit Management? Please confirm what CM stands for to provide right suggestions.

    Regards,

    Sreepriya.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Collection letter setup

    Hi Manabat,

    What does the abbreviation CM stand for?

    Best regards,

    Ludwig

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