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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to create real tim...
Customer experience | Sales, Customer Insights,...
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How to create real time marketing journey programmatically?

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Posted on by Khaled Remawi 35

Is there anyway to create a real time journey programmatically ? Maybe there's API for this ? I can't find answers.

Thank you

  • Ash06 Profile Picture
    Ash06 104 on at
    How to create real time marketing journey programmatically?
    I also have similar requirement, currently we use outbound marketing to trigger the journeys for specific marketing list. Requirement is to send the Emails to list of members available in marketing list everyday at a specific time, based on the file we receive we will create the marketing emails and need to add the email to the journeys. is it possible to achieve in real time marketing using segment based journeys programmatically?
  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: How to create real time marketing journey programmatically?

    Hi Khaled Remawi,

    Using the API to process customer journeys is only valid for outbound marketing:

    https://learn.microsoft.com/en-us/dynamics365/marketing/developer/basic-operations-on-customer-journey
    Dynamic marketing only provides the Web API for real-time segment:

    https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-api-segment

  • mhoekstra Profile Picture
    mhoekstra 140 on at
    RE: How to create real time marketing journey programmatically?

    Hi,

    This is not possible. Maybe you could describe what you want to achieve? There might be another way to accomplish this.

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