Hi all,
So we know that Total Discount Amount operation can be done on POS to distribute a set discount amount to items in a shopping cart. However I can't figure out how to do this as a coupon with a discount attached, as discounts are line based.
The use case is to give a customer a coupon code that applies a fixed value or percentage to the POS cart when the coupon barcode is scanned. "With this coupon get $10 off your entire next purchase (No minimum, some product exclusions apply). "
I thought about threshold discount but the problem is that in my scenario actually has no minimum purchase limit, which the threshold setup enforces through validation. Since all the other discounts are line-based, is there a way to configure this to make it work?
Ran into the same issue and we ended up using the threshold discount. We had the same scenario as yours where we had to apply an AED 50 discount on any transaction without a minimum purchase limit. There is a validation on the threshold discount form which checks the discount amount is always greater than the threshold slab.
Luckily in our case, the list of items where the price was less than AED 50 was just 20-25. We derived the list of possible transaction values that will be below AED 50, and updated the tiers and discount values. It worked for us.