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Microsoft Dynamics CRM (Archived)

"Invalid Argument" merging two accounts

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Posted on by 1,375

When trying to merge 2 accounts I'm receiving a message "Invalid Argument"

 

I don't see anything more descriptive in either the CRM or SQL Sever event logs.

 

Any thoughts?

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  • Re: "Invalid Argument" merging two accounts

    You could try with dynamics crm tracing but I don't know if you will get more detailed info

    support.microsoft.com/.../907490

  • John Bock Profile Picture
    John Bock 1,375 on at
    Re: "Invalid Argument" merging two accounts

    I looked at account "JKL" the only difference I saw was 2 phone numbers used periods instead of dashes.  I changed the periods to dashes and tried to merge again and got the same error.

    If it could be a data anomaly in a contact or historical item it would be impossible to analyze these as there are far too many of each.

    Is there nowhere that a more detailed error would be logged?  What about in the SQL logs of the SQL server.  I only reviewed the Event Logs of the server of the SQL server.

  • Suggested answer
    Re: "Invalid Argument" merging two accounts

    And do you notice anything strange in the account fields?

    Invalid Argument exception: The exception that is raised when a parameter that is not valid is passed to a method on the referenced connection to the server.

    This means that you are passing information to that it can't process for some reason.

    I would go through the fields and see if there is anything strange going on.

  • John Bock Profile Picture
    John Bock 1,375 on at
    Re: "Invalid Argument" merging two accounts

    No I've successfully merged other accounts.  

    This particular issue is account ABC was able to merge account DEF and GHI into it, however when I try to merge JKL into it is when I receive that error.

  • Re: "Invalid Argument" merging two accounts

    Is that only with those two account of with any two accounts?

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