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Business Portal Users repeatedly prompted for credentials

Posted on by 70

DynamicsGP 10 Business Portal 40 (SharePoint Services 3.0) - Portal Users prompted repeatedly for credentials after I added additional SharePoint lists, calendar, sites, etc.  If the click on "Cancel" it takes them right in, but they get prompted again.  I am not experienceing this but I am Domain Administrator.  Thanks for your help.

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  • Glenn Chamberlin Profile Picture
    Glenn Chamberlin 70 on at
    Re: Business Portal Users repeatedly prompted for credentials

    I feel it is a SharePoint Permissions issue, as the BP Internal users are administered using the Business Portal Administration rather than the Users and Permissions section

  • Glenn Chamberlin Profile Picture
    Glenn Chamberlin 70 on at
    Re: Business Portal Users repeatedly prompted for credentials

    Rob,

    Thank you for responding.  

    Yes, this does happen to different users on different machines.

    Security Zone is Internet

    User Authentication – Automatic logon with current user name and password

    After the user logs in, filling out the credentials box is not required, the user clicks on a calendar, list, site and is taken to that site and prompted for credentials.  The user only has to click  “Cancel” and is then on the calendar, list, or site they wanted to go to.

    Glenn

  • Re: Business Portal Users repeatedly prompted for credentials

    Glenn,

    Does this happen to different users on different machines?  

    What security zone is the BP site in for the users being prompted?  (When you launch the BP site, what does it say in the lower right of IE?  Internet, intranet, trusted sites, etc.)

    What radio button is checked under the following for the users being prompted?  Tools > Internet Options > Security tab > Custom level > User Authentication.

    Thanks

    Rob

  • Glenn Chamberlin Profile Picture
    Glenn Chamberlin 70 on at
    Re: Business Portal Users repeatedly prompted for credentials

    PS This did not happen until I added SharePoint objects

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