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Customer experience | Sales, Customer Insights,...

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Can I have an email template populate email footer based on sender?

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Posted on by HangryMapache

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With email templates I can use dynamic fields to personalize the email greeting based on the contact receiving the email. Can I also personalize the signature based on the sender?

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Hi,

No, you can not achieve this through dynamics fields.

However you can create several static email signatures. Steps: Create email signature in Dynamics 365 Customer Engagement (on-premises) | Microsoft Docs

When you create email, you can select which email signatures to use by click Insert Signature Button.

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