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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Incorrect PO Receiving...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Incorrect PO Receiving Total and Negative Amount After Re-entering Line Items

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Posted on by NR-21081315-0 83

We are experiencing an issue with a PO Receiving transaction where the total amount for the PO line items was displaying incorrectly. The correct total is US $79,304.63 but it displays US $ 70,076.22

To correct the total, I attempted to delete and re-enter the affected line items. However, after deleting all line items, the receiving transaction began showing a negative total amount.

As part of troubleshooting, I have already:

  • Run Check Links for Purchasing setup.
  • Executed the Receiving Reconcile process.

Despite these steps, the issue persists and the negative total remains.

Has anyone encountered a similar issue or can suggest additional troubleshooting steps to resolve this problem?
        

Categories:
Microsoft Dynamics GP
I have the same question (0)
  • Suggested answer
    Lisa at AonC.com Profile Picture
    Lisa at AonC.com 1,148 Super User 2026 Season 1 on at
    Do you have multi-currency enabled?  If so, if you navigate to View > Currency, do you have Originating or Functional selected?  (My terminology may be wrong as I am not currently in front of GP.)

    I have seen it where users accidentally hit a shortcut key that changes the view and they get unexpected currency results.  The shortcut keys are:
    Ctrl-U - View Functional Currency
    Ctrl-O - View Originating Currency
    Ctrl-R - View Reporting Currency

    Pressing the correct shortcut key (even if multi-currency is disabled) gets things back on track.  🙂

    Does the PO show the correct Extended Costs and Subtotal?

    If that isn't the issue, is this only happening on the one transaction or all receivings?  (If it is only this one, I recommend deleting the Receiving and then running Check Links on Purchasing Transactions again before re-entered it.)

     

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