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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Scanned To Bag - Error
Microsoft Dynamics RMS (Archived)

Scanned To Bag - Error

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Posted on by Community Member Microsoft Employee

Hello

If I "scan something to bag" in error and the invoice has been generated - is it possible to "go back" and amend the transaction?

Thanks Andrew

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Scanned To Bag - Error

    You would need to perform a return of the item.   This does not edit the original transaction, but creates a new return type transaction.  This will balance sales and inventory.

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