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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Boost event engagement...
Customer experience | Sales, Customer Insights,...
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Boost event engagement with journeys

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Posted on by BhavC 21
Hi,
 
I followed the instructions on this page and created a journey however both of my test event registrations have gone through all the loops/checkpoint reminders apart from getting the initial first email and are awaiting at check-in even though the event they registered for is not until 27 November, not sure what I'm missing here.

Boost event engagement with journeys - Dynamics 365 Customer Insights | Microsoft Learn
 
I've skipped the Text message part of the journey though.
 
Any help will be appreciated thanks!
Categories:
Microsoft Dynamics CRM
Dynamics 365 Customer Insights - Journeys
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