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Hi
While creating customer payments this error came to me and i cant post any customer payments. i dont know whats this error for.
Can any body helps me in this?
Many thanks
Matloob
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Can you describe how you fixed the issue?
Hi,
Can you describe how you fixed the issue
Few minutes ago one of my juniors presented me same issue, in AX2012 and following is what I found
Reason of Issue:
The customer payment which is being settled with Invoice, both have different Party.
Suppose you are doing payment For Customer CUST-101 and you have selected the Invoice of some other customer lets say CUSt-102
AX will not allow you with such payment where parties are different i.e. party of Customer for which payment is being done and party of customer, for whom invoice is being settled.
I doubt that same case can happen with Vendor Payments as well (I have not tested case of vendor payment )
This error indicates "The customers do no share the same PartyId"
You will find comment & code related to this error in class\method: "\Classes\LedgerJournalTransUpdateCust\checkSettleVoucher()"
if (journalTransCustomer.PartyId != custTransCustomer.PartyId)
{
// The customers do no share the same PartyId
return checkFailed(strfmt("@SYS115976",
_ledgerJournalTrans.AccountNum,
_ledgerJournalTrans.Company,
custTrans.AccountNum,
custTrans.company()));
}
We do have it set up but we have two customer accounts for that entity. I believe that intercompany is a one to one relationship. Is there a way to accept payments for two customer numbers?
It seems you don't have proper setup of intercompany
Please verify below link
Hello - did you find a resolution to this? Do you practice Intercompany transactions?
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