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Microsoft Dynamics SL (Archived)

Customer AR - Payment Application Problems

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Posted on by 10

Not sure how it happened, but under "Payment Application", I have an unapplied document balance that shouldn't be there. If I apply the amount, the Customer AR balance will be incorrect. Using the normal processes, I've tried to apply the document balance insuring the customer AR balance is correct along with the general ledger balances for the accounts involved, and haven't been successful. At this point, I need to use some SQL to fix the transaction in the ARDOC table to get rid of the unapplied document balance, and fix any related tables. Any suggestions?

Thanks,

 Mark

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  • Mark Curtis Profile Picture
    Mark Curtis 10 on at
    Re: Customer AR - Payment Application Problems

    I solved my problem with the help of a Microsoft Dynamics SL consultant.

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