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Customer experience | Sales, Customer Insights,...
Suggested answer

create a wait plugin

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Posted on by 172

hi
I want to write a Wait plugin
That's when the user created a leads
Three days later, a task is created for him that you should contact the customer
Can you please help me how to write this plugin
If you have an educational link, send it to me
Thanks

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  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: create a wait plugin

    Hello,

    That is not doable using a plugin. The timeout of the plugin is 120 seconds so it won't wait for a few days. There are few ways to implement your task but as for me the best is "Waiting" workflow - blog.clickdimensions.com/.../

  • Suggested answer
    Pawar Pravin  Profile Picture
    5,237 on at
    RE: create a wait plugin

    Hi,

    As mentioned above, recursive plugin is not possible in MS Dynamics CRM. However you can convert your plugin code in custom workflow and can be triggered using recursive workflow which will call your code after 3 days later.

    To create custom workflow and recursive workflow, please refer below url:

    powerobjects.com/.../

    global.hitachi-solutions.com/.../recursive-workflows-dynamics-365-customer-engagement

    www.ashishvishwakarma.com/.../

  • samane Profile Picture
    172 on at
    how to create delay plugin

    hi
    I want to write a plugin that emails the customer three days later when a contact is registered
    I do not want to use the a wait workflow because crm down when the number of contacts increases
    please help me?

  • samane Profile Picture
    172 on at
    how to create a wait plugin

    hi
    I want to write a wait  plugin that emails the customer three days later when a contact is registered
    I do not want to use the a wait workflow because crm down when the number of contacts increases
    please help me?

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: how to create a wait plugin

    I wouldnt try to do this in a plugin.  Do you have access to Power Automate?  You could schedule a flow there.

    Then create an entity or maybe even use the email in a draft format, have the Power Automate flow run a List Records that meet criteria - sent scheduled date = today minus 3.  Then either change the email to send (not sure you can do this is PA), or if you use a staging table to queue these emails - you can use the send email action in Power Automate.

    If this is an option and you need more help let me know.

  • a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: create a wait plugin

    No duplicated threads, please.

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