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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Addresses question
Supply chain | Supply Chain Management, Commerce
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Addresses question

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Posted on by Phoenix123 147
I am planning to have the same customer in more legal entities. 
If they are tied to the same party record, I am not able to select a different delivery address in different Legal entities. 
All the address changes seemed to be mirrored.
Does anyone know how is this supposed to be set, as I would expect there is a solution for it.
Could /Primary for country/region/ parameter be used here? Does this then validate it against Legal entity country/region?
What are Primary and Primary for country region parameters used for exactly?
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,259 Super User 2026 Season 2 on at
    Hi Phoenix,
     
    Primary is intended to be used in case there is no specific purpose for e.g. a delivery address. Primary for country would allow you to have a default address per country, but that is not per legal entity. 
     
    You can consider a customization to have e.g. a new setting Primary for legal entity or duplicate the customer with another party record.
  • Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Hi,
    As Andre said, 'Primary' is used for you to specify commonly used addresses or countries, just like the default address or default country. You can consider customizing to implement your functions. If you don’t have a developer, you can seek help from Microsoft partners. They will provide you with customized services. Refer to this link: Find the right app | Microsoft AppSource.
    Best regards,
    Kevin
  • Phoenix123 Profile Picture
    Phoenix123 147 on at
    Andre, when you say "Primary for country would allow you to have a default address per country, but that is not per legal entity. ", against what field does this validation happen?
    Can I still use different invoice addresses for a customer from two different legal entities? I see that I can manually select delivery address on the sales order. I need it to validate a scenario where I would 99% of time trade with customer from one legal entity and then very rarely from another legal entity, with that same copied customer and intention is not to have any customizations.
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,259 Super User 2026 Season 2 on at
    Hi Phoenix,

    Your question was about delivery addresses. You are now adding complexity ;)
     
    For this purpose, you can better create multiple customers (one for each delivery/invoice address). In case you need to have a single customer to manage the open transactions (credit management), you can have the field Invoice account filled on each of the "child" customers.

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