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Finance | Project Operations, Human Resources, ...
Answered

Data Management Export Job Stuck

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Posted on by 313

Hello everyone, I have the DM job executing status issue. Actually I am trying to export the workers from sandbox environment through data management but somehow the job gets stuck and never finishes or changes the status from Executing to Finished due to which I am unable to download the excel file. I am able to see the data in staging table but unable to download the excel file because the job never get finished. This was working fine till last night but don't know why it stuck this morning. Need your advises.

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Thanks

I have the same question (0)
  • Suggested answer
    nunomaia Profile Picture
    25 Moderator on at

    I already got similar issues.

    1 - Reported to MS and they had to restart a service to recover.  

    2 - Check if matching job in batch history finished execution. Sometimes there is an error in batch  

  • Verified answer
    Alireza Eshaghzadeh Profile Picture
    14,839 Super User 2026 Season 1 on at

    Hi Muhammad,

    Ref. to another issue that you have registered, it seems that service for data management framework needs to be restarted so you can run export and import again.

  • Suggested answer
    M.Nauman Rashid Profile Picture
    313 on at

    Yes, you got it. Thanks Alireza.

  • Community member Profile Picture
    2 on at
    Hi, Its not particularly useful where the verified answer refers to another post with no link.

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