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Microsoft Dynamics CRM (Archived)

Mobile App: How to force user to login?

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Posted on by

Hi,

Using:

  • Dynamics CRM Online
  • Dynamics CRM App
  • Android
  • One Login

The Problem:

When a user opens the app they are not required to enter login details if they have previously logged into the app.

What I've Tested:

  • Closing all apps.
  • Closing all apps and switching the phone off.
  • Changing network password, close app.
  • Changing network password, close app, wait 20 minutes, restart phone.

The result for each case was that no login details were required when re-launching the app.

The Behaviour I'd Like:

If the app has not been used for 5 minutes, or the app has been closed down, or the phone has been restarted, then the user must re-enter login credentials.

I do not know where to start with a solution for this as the behaviour seems totally contrary to the expected normal behaviour.  I assuming it relates to some kind of security token that is being stored on the phone, but I don't know how to affect that token - Perhaps with Dynamics CRM Online the relevant settings can be set by Microsoft?

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I have the same question (0)
  • Alexander BB Profile Picture
    295 on at

    #WeToo

  • Suggested answer
    Syed Ibrahim Profile Picture
    6,257 on at

    Yes currently automatically opens home page unless we uninstall  the app and reinstall.

    Try to set session timeout and see.(this feature is only available for v9)

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