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Client is trying to submit a report to the application server with selection criteria using the 'template the active application' option. The Application log shows that the process runs, but no report prints out on the printer. If the client saves the selection criteria in a template and submits the using the 'apply selected template' option the report processes and prints on the printer.
Any suggestions why the first option is not working?
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I'll admit it is a guess (though an educated guess)... but I know SL lets you define "user printer" for a particular user. My guess is it has something to do with this.
What is the "default printer" for the user submitting the report to App Server?
Now login as the App Server and what is the "default printer" for App Server?
My guess would be that you may have to change default printer setup for App Server, or the user. Let me know what you think/find.
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Mohamed Amine Mahmoudi
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