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Microsoft Dynamics AX (Archived)

AX 2012 - Change or cancel vendor delivery note

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Posted on by 205

In AX 2012 we have a problem when trying to cancel or make changes to a vendor delivery note, if the delivery note was originally posted in a previous financial period. We are using the Change and cancel buttons on the product receipt (PO).

If the delivery note was originally posted in the current financial period, to problem, it is changed or cancelled. However, if the delivery note was originally posted, say in the previous month, and the month is now closed, we get a message which says:

"The delivery note correction cannot be posted to the original accounting date when the financial period is closed. The accounting date has been moved to the first day in the next open financial period."

Which would be fine, if this actually happens. But then, in the same info box we get further messages:

"Financial period for 2013/02/21 is not open.

Posting has been cancelled."

AX 2012 does not give us the opportunity to change the date.

In AX 2009 we could just enter a negative receive now quantity and process, but AX 2012 will not allow us to do that.

Have we missed something?

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  • André Arnaud de Calavon Profile Picture
    299,030 Super User 2025 Season 2 on at
    RE: AX 2012 - Change or cancel vendor delivery note

    Hi Sherry,

    I assume that the 2013/02//21 period is the period that was really closed? Then this could be a bug. You can check if cumultive updates provide a solution for it. Which version are you exacly using?

    It is still possible to use the negative receive now procedure. On the general tab of the purchase order you can open the form 'Line quantity' and enter the negative quantities.

  • Sherry Kennekam Profile Picture
    205 on at
    RE: AX 2012 - Change or cancel vendor delivery note

    Hi Andre

    Thank you for your response. Yes the period is really closed. The version we are using is the first release with CU3.

    We find that if we enter a negative quantity in the receive now field in the Line quantity form, we get this message: “The receive now and ordered quantity must both carry all positive or all negative values. They cannot differ.”

    We did an upgrade from AX 2009 to AX 2012. In AX 2009 we would enter a negative receive now quantity, as you described. There were no issues in AX 2009.

    We will check the other cumulative updates. Any other suggestions will be appreciated.

    Many thanks

  • André Arnaud de Calavon Profile Picture
    299,030 Super User 2025 Season 2 on at
    RE: AX 2012 - Change or cancel vendor delivery note

    Hi Sherry,

    I forgot about this new additional check on the ordered quantity. You can change the ordered quantity, but might be a company policy to do not so.

    You can also create new negative PO lines with a reference on the lot-id of the receipt. Then your inventory valuation keeps correct as well.

  • Sherry Kennekam Profile Picture
    205 on at
    RE: AX 2012 - Change or cancel vendor delivery note

    Hi Andre

    It is company policy not to make changes to a PO once it is confirmed. Which makes it more difficult for us when the user makes a mistake when posting the delivery note.

    Regards

    Sherry

  • Community Member Profile Picture
    on at
    RE: AX 2012 - Change or cancel vendor delivery note

    Hi Sherry,

    Did you find the solution of this problem? We have a client facing the same issue running AX 2012 RTM version.

    Regards,

  • SomuAx2012 Profile Picture
    1,235 on at
    RE: AX 2012 - Change or cancel vendor delivery note

    Did you a find a solution for this? I am facing the exact same problem. I am on AX 2012 RTM CU2.

    This looks like a configuration issue as this is not happening with a fresh setup from out of box installation. Please help

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