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Microsoft Dynamics CRM (Archived)

get email address when triggering email

Posted on by 2,397

Hi, I have social pane in a customized entity, I want to the  email address field filled with client's address when open the email screen, just like account entity.  how to achieve that?

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  • sdnd2000 Profile Picture
    sdnd2000 2,397 on at
    RE: get email address when triggering email

    what I mean is automatically populate the "To" field from the record, like account entity as below

    21271.Capture.PNG

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: get email address when triggering email

    Is the mapping done between account and custom activity?

  • Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,397 on at
    RE: get email address when triggering email

    I do not think adding email is possible, for Party List.

    Email form OnLoad, you can try getting the details of the customer in the main (opener) custom form using JavaScript could be a possibility.

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