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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM ribbon workbench
Microsoft Dynamics CRM (Archived)

CRM ribbon workbench

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Posted on by Community Member

We have been using the CRM Ribbon workbench for about 6 months or more.  Recently a problem has arisen whereby it sits at the 'importing solution' screen for an inordinate amount of time.

Has anyone else experienced this? Could it be linked to a MS update? I haven't been able to find any information on this.

Thanks.

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I have the same question (0)
  • Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    I've had this issue in the past, and sometimes re-occurs. I have not really seen a particular solution to it, but usually clearing cache, using different browser/computer/in-private mode resolves the issue.

    One of those unknown issues...

    Hope this helps.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    you could reduce the number of entities contained in your unamanged solution or create a new one (for example only to one).

  • Community Member Profile Picture
    Community Member on at

    Thanks for your reply Guillaume.  I have only 1 entity in my solution.

  • Community Member Profile Picture
    Community Member on at

    Thanks for your reply Guillaume.  I have only 1 entity in my solution.  I've deleted the solution and recreated it afresh as well, but the same result.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    if you are onpremise, you could restart IIS and the CRM Services and see if it helps.

    Moreover in your solution, you could select the entity when creating the solution and uncheck every component of the entity.

  • Community Member Profile Picture
    Community Member on at

    Hi Aric.  Tried these but no difference. thanks for the reply.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Guillaume, I asked our DB admin to reboot the server and this has resolved the issue.

    Many thanks for your assistance.

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