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Customer experience | Sales, Customer Insights,...
Answered

Export Event participation responses

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Posted on by 4

Hi,

We would like to make an export of the registration responses including the default fields (name & email), but only the custom fields appear in the response view and export file. Is there a way to include these fields to this view?

Thanking you in advance!

I have the same question (0)
  • Verified answer
    Eiken Profile Picture
    Microsoft Employee on at

    Hi,

    Since the Registration Response doesn’t have these two fields, we need to create both and create workflow.

    You can refer to my following steps.

    1.Create Contact Name(Look up field) and Email(Email type field),and add these fields to the view.

     pastedimage1677129560078v1.png

    pastedimage1677129571147v2.png

     2.Create workflow and convert to a real-time workflow, click on-demand process and remove all checkbox of start when.

     pastedimage1677129586627v3.png

    Please add two steps, set the contact name first and then email.

    pastedimage1677129616363v4.png

     3.Go to advanced find and Run workflow, please refer to the following link.

    Create and Run On-Demand Dynamics 365 Workflows - Ledgeview Partners has joined FORVIS

    Then you can find the fields about name and email.

    pastedimage1677129655271v5.png

  • Suggested answer
    Eiken Profile Picture
    Microsoft Employee on at

    Hi,

    Has your problem been solved? Did my answer help you?

  • Suggested answer
    Sophieanne Profile Picture
    4 on at

    Hi Eiken,

    Yes this is what I meant, thank you very much!

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