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Microsoft Dynamics CRM (Archived)

ability to create an activity on a Portal

Posted on by 1,336

is it possible to create an appointment via the Microsoft portal? so that a customer could create an appointment 

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  • DREWLFE Profile Picture
    DREWLFE 55 on at
    RE: ability to create an activity on a Portal

    Thanks Nick.  I tried again and took another guess as necessary fields and it has worked this time.  I also did the test with permissions turned off on the form so I can troubleshoot it from there.

    Strangely turning off custom errors didn't give me a helpful YSOD but still the same useless message - I think it was CRM saying that it couldn't create an appointment because it didn't have xx field.

  • Nicholas Hayduk Profile Picture
    Nicholas Hayduk 2,863 on at
    RE: ability to create an activity on a Portal

    Hmm I'm not sure.  I tried setting up an entity form with an Appointment and it worked fine for me.

    I'd recommend enabling the functionality so you can see the details for your error:

    docs.microsoft.com/.../view-portal-error-log

    That might give a clue as to what is going on.

    Nick

  • DREWLFE Profile Picture
    DREWLFE 55 on at
    RE: ability to create an activity on a Portal

    I have tried creating an Entity Form for appointments but Submit just fails with an unknown error followed by a GUID.

    If I have an entity Form in Edit mode then it appears in the portal as only ever read only and the Submit button that I add doesn't show.

    Are appointments just Special or does Portals have a problem with the EntityId + ActivityPointerId thing?

  • Suggested answer
    pavanmanideep Profile Picture
    pavanmanideep 1,329 on at
    RE: ability to create an activity on a Portal

    Please refer to the below post...appointment is also an activity type...you can modify Activity (activitypointer) entity privileges to Create in place of read from the below post...

    https://colinvermander.com/2017/02/20/dynamics-365-portals-display-activities-with-timeline/

    Hope this helps...

  • Suggested answer
    SOUNDHARYA.N.V Profile Picture
    SOUNDHARYA.N.V 165 on at
    RE: ability to create an activity on a Portal

    Hi ,

    Using Entity Form and Web Page you can achieve this.

    1. Create an Entity Form for Appointment

    7485.Web-Page.PNG

    2. Add Entity Form to a Web Page to visible on Portal

    7485.Web-Page.PNG

    3. Add to Home screen to visible on Portal, After adding it looks like this

    7485.Appointment.PNG

    Thank you

    Soundharya

    If found useful, please mark the answer as verified

  • Suggested answer
    Nicholas Hayduk Profile Picture
    Nicholas Hayduk 2,863 on at
    RE: ability to create an activity on a Portal

    You can use an Entity Form or a Web Form to allow users to create appointments using a Dynamics 365 Portal.

    Nick

  • Suggested answer
    Sreevalli Profile Picture
    Sreevalli 3,256 on at
    RE: ability to create an activity on a Portal

    Hi,

    we cannot configure Appointment but we have possibility for Event management and scheduling scenarios.

    blogs.technet.microsoft.com/.../event-management-in-dynamics-365-for-marketing-quick-start-guide

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