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Customer experience | Sales, Customer Insights,...
Answered

Sales Hub - Contact export to Excel doesn´t work

Posted on by 32

Hey there,

i have a user that get an error message if he want to export the contacts. When i export the contacts, everything is fine and it worked few weeks ago for that user.

But the last two days, the user get this error code: 0x80040216

Permissions and that stuff are ok. 

Any idea what could be?

best regards

David

  • David D. Profile Picture
    David D. 32 on at
    RE: Sales Hub - Contact export to Excel doesn´t work

    Hello everyone,

    thank you both for the quick help. I will open a ticket with Microsoft as suggested

    best regards

    David

  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User 2024 Season 2 on at
    RE: Sales Hub - Contact export to Excel doesn´t work

    Hi David,

    I agree with naveen suggestion.

    And it seems that they created new hotfix.

    I would suggest to create support ticket for the same for faster resolution with microsoft.

  • Verified answer
    Naveen Ganeshe Profile Picture
    Naveen Ganeshe 3,393 User Group Leader on at
    RE: Sales Hub - Contact export to Excel doesn´t work

    Hi @David D.,

    Seems like it's an issue from Microsoft and they are working on it to fix. please take a look at this thread. 
     

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