Sales Hub - Contact export to Excel doesn´t work

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Posted on by David D.

Hey there,

i have a user that get an error message if he want to export the contacts. When i export the contacts, everything is fine and it worked few weeks ago for that user.

But the last two days, the user get this error code: 0x80040216

Permissions and that stuff are ok.

Any idea what could be?

best regards

David

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David D. 32 on at

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RE: Sales Hub - Contact export to Excel doesn´t work

Hello everyone,

thank you both for the quick help. I will open a ticket with Microsoft as suggested

best regards

David
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Pradeep Rai 5,487 Super User 2025 Season 1 on at

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RE: Sales Hub - Contact export to Excel doesn´t work

Hi David,

I agree with naveen suggestion.

And it seems that they created new hotfix.

I would suggest to create support ticket for the same for faster resolution with microsoft.
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Naveen Ganeshe 3,393 User Group Leader on at

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RE: Sales Hub - Contact export to Excel doesn´t work

Hi @David D.,

Seems like it's an issue from Microsoft and they are working on it to fix. please take a look at this thread.