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Sales Invoice Master Number = 0 and No Ship To Address

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Posted on by 22,782

I have an issue I wondered if people had seen before.

One client who is entering sales invoices gets the occasional invoice with a Master Number = 0 and where the Ship To Address is blank.

This randomly occurs and there is no sign during entry that there is a problem; it is only noticable when printing the sales invoices.

We have tested it and been able to reproduce the error, but this is the only differences between lines in the table.

The client is running GP 2010 SP2 (due to third party compatibility they are not able to upgrade yet).