Microsoft Dynamics CRM - New Look

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Posted on by MM-05091542-0

I have opened the CRM this morning and where previously I had the option to use the new look version and toggle to the right - my organisation has remained on the old version however this morning everyone has been upgraded to the new version and the toggle option to revert back to the old version has been removed from view as an option.

The new version has removed some of the functionality which colleugues require - how do I revert back to the old version

Any ideas please?

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Microsoft Dynamics CRM

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Amit Katariya007 10,409 Super User 2025 Season 2 on at

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Microsoft Dynamics CRM - New Look

Hello User,

Please refer this article that will help you to reversal of new UI.

Thank you,

Amit Katariya

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Muhammad.Affan 4,620 Super User 2025 Season 2 on at

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Microsoft Dynamics CRM - New Look

Hi There,

Refer to this link:

https://learn.microsoft.com/en-us/power-apps/user/modern-fluent-design#revert-to-the-old-ui

Thanks

Affan

If my suggested answer has helped, please mark it as verified.

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Amit Katariya007 10,409 Super User 2025 Season 2 on at

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Microsoft Dynamics CRM - New Look

Hello User,

Is this issue is fixed or you are facing the issue ?

Thank you,

Amit Katariya

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MM-05091542-0 14 on at

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Microsoft Dynamics CRM - New Look

Hi

Issue has been resolved

Thank you for all your help

Much appreciated

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