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Customer experience | Sales, Customer Insights,...
Answered

Microsoft Dynamics CRM - New Look

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Posted on by 14
Hi
 
I have opened the CRM this morning and where previously I had the option to use the new look version and toggle to the right - my organisation has remained on the old version however this morning everyone has been upgraded to the new version and the toggle option to revert back to the old version has been removed from view as an option.
 
The new version has removed some of the functionality which colleugues require - how do I revert back to the old version
 
Any ideas please?
I have the same question (0)
  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Moderator on at
    Hello User,
     
    Please refer this article that will help you to reversal of new UI.
     
    Thank you,
    Amit Katariya
  • Suggested answer
    Muhammad.Affan Profile Picture
    Moderator on at
    Hi There,
     
    Refer to this link:
     
    Thanks
    Affan
    If my suggested answer has helped, please mark it as verified.
  • Verified answer
    Amit Katariya007 Profile Picture
    10,409 Moderator on at
    Hello User,
     
    Is this issue is fixed or you are facing the issue ?
     
    Thank you,
    Amit Katariya
  • MM-05091542-0 Profile Picture
    14 on at
    Hi
     
    Issue has been resolved
     
    Thank you for all your help
     
    Much appreciated

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