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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error enabling languag...
Microsoft Dynamics CRM (Archived)

Error enabling language pack CRM 365

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Posted on by Payman Biukaghazadeh 57

Hi,

We have a strange problem enabling the language pack. The language pack is installed on the CRM 365 version 8.2.1. But when enabling we have the following error:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Expected a component that is marked as Deleted to contain other instances that are not deletedDetail: 
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ActivityId>24d0afe9-6331-457a-a07f-97a0166633d3</ActivityId>
  <ErrorCode>-2147160060</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
  <Message>Expected a component that is marked as Deleted to contain other instances that are not deleted</Message>
  <Timestamp>2017-10-14T08:51:00.3070736Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault i:nil="true" />
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

The trace log is also does not have enough detail to handle it. Did anyone else encountered this error?

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  • Verified answer
    Payman Biukaghazadeh Profile Picture
    Payman Biukaghazadeh 57 on at

    This may occur for others. You could use this solution:

    This solution is not a supported method, so take a full backup of your DBs before committing changes.

    This error occurs because exceptions occur in the installation or un-installation process of the language pack. To overcome this issue check all table of metadataschema such as attributes, localizedlabels, ...

    If any record with componentstate of 2 or 3 exist, it could cause this error. Delete all records with the condition of componentstate = 2 or 3. Then publish customizations and do an IISRESET. Then you could enable the language pack without error.

  • Community Member Profile Picture
    Community Member on at

    Can you explain maybe in step-by-step, how you did this?

    Kind regards

    Marcel

  • Community Member Profile Picture
    Community Member on at

    Ok I did it. For anybody else who is running into this error:

    A little description:

    go into sql manager and run the following command against your crm-database:

    select * from MetadataSchema.Attribute WHERE ComponentState = 3 or ComponentState = 2

    If you get any result run:

    delete from MetadataSchema.Attribute WHERE ComponentState = 3 or ComponentState = 2

    This is the first query you run.

    Now you change the "MetadataSchema.Attribute" -Table with the next table:

    --> MetadataSchema.AttributeLookupValue    then:

    --> MetadataSchema.AttributePicklistValue     and so on...

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