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Microsoft Dynamics CRM (Archived)

Microsoft Outlook CRM Plugin Error

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Posted on by

I have an end user and when she opens outlook she gets the error "Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Invalid index. (Exception from HRESULT: 0x8002000B"

I have tried to reinstall Office and this hasn't resolved the issue.

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I have the same question (0)
  • SavvyLuke Profile Picture
    655 on at

    Look inside the Event Viewer to see if there are any details about the error.  But it sounds like compatibility issues.

  • Community Member Profile Picture
    on at

    I'll take a look momentarily at it, when I clicked details, this is what was listed.

    See the end of this message for details on invoking

    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************

    System.Runtime.InteropServices.COMException (0x8002000B): Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX))

      at Microsoft.Office.Core.COMAddIns.Item(Object& Index)

      at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.SetRibbonAddinConnectState(Boolean connectState)

      at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.<SetInstanceAndCallbacks>b__41()

      at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)

      at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

      at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

      at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

      at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

      at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)

      at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

    ************** Loaded Assemblies **************

    mscorlib

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

    ----------------------------------------

    Microsoft.Crm.Application.Outlook.Components.Platform

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.Components.Platform.DLL

    ----------------------------------------

    System

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34294 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

    ----------------------------------------

    System.Core

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

    ----------------------------------------

    System.Windows.Forms

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34251 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

    ----------------------------------------

    System.Drawing

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34285 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

    ----------------------------------------

    Microsoft.Crm.Application.Outlook.OfflineSync

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.OfflineSync.DLL

    ----------------------------------------

    Microsoft.Crm.Application.Components.Platform

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Components.Platform.DLL

    ----------------------------------------

    Microsoft.Crm.Core

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.1.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.DLL

    ----------------------------------------

    Microsoft.Crm.Platform.Sdk

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Platform.Sdk.DLL

    ----------------------------------------

    Microsoft.Crm

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.DLL

    ----------------------------------------

    Microsoft.Interop.Mapi.Interfaces

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Interop.Mapi.Interfaces.DLL

    ----------------------------------------

    Microsoft.ExceptionHelper

       Assembly Version: 1.0.0.0

       Win32 Version: 1.0.0.0

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.ExceptionHelper.DLL

    ----------------------------------------

    Microsoft.Diagnostics.Tracing.EventSource

       Assembly Version: 1.0.18.0

       Win32 Version: 1.0.18.0

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Diagnostics.Tracing.EventSource.DLL

    ----------------------------------------

    System.Web

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34280 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll

    ----------------------------------------

    Accessibility

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

    ----------------------------------------

    Microsoft.Crm.Application.Outlook.WebBrowser

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.WebBrowser.DLL

    ----------------------------------------

    Microsoft.Xrm.Sdk

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.1.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Xrm.Sdk.DLL

    ----------------------------------------

    WinFormsRegions

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/WinFormsRegions.DLL

    ----------------------------------------

    CustomMarshalers

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/CustomMarshalers/v4.0_4.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll

    ----------------------------------------

    Microsoft.Office.Interop.Outlook

       Assembly Version: 14.0.0.0

       Win32 Version: 14.0.4760.1000

       CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/14.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll

    ----------------------------------------

    office

       Assembly Version: 15.0.0.0

       Win32 Version: 15.0.4885.1000

       CodeBase: file:///C:/Windows/assembly/GAC_MSIL/office/15.0.0.0__71e9bce111e9429c/office.dll

    ----------------------------------------

    System.Xml

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34283 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    System.Configuration

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

    ----------------------------------------

    System.Runtime.Serialization

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll

    ----------------------------------------

    Microsoft.Crm.Sdk.Proxy

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Proxy.DLL

    ----------------------------------------

    Microsoft.Interop.Mapi.Impl

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Interop.Mapi.Impl.DLL

    ----------------------------------------

    System.Data.SqlServerCe

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.8876.1

       CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Data.SqlServerCe/4.0.0.0__89845dcd8080cc91/System.Data.SqlServerCe.dll

    ----------------------------------------

    System.Data

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34297 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

    ----------------------------------------

    System.ServiceModel

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll

    ----------------------------------------

    SMDiagnostics

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll

    ----------------------------------------

    System.ServiceModel.Internals

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll

    ----------------------------------------

    System.Transactions

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll

    ----------------------------------------

    System.EnterpriseServices

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll

    ----------------------------------------

    System.Web.Services

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll

    ----------------------------------------

    Microsoft.Crm.Sdk

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Sdk.DLL

    ----------------------------------------

    Microsoft.Crm.Core.Extensions

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.1.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.Extensions.DLL

    ----------------------------------------

    Microsoft.Crm.Admin.AdminService

      Assembly Version: 7.0.0.0

       Win32 Version: 7.1.1.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Admin.AdminService.DLL

    ----------------------------------------

    Microsoft.Crm.ObjectModel

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.ObjectModel.DLL

    ----------------------------------------

    Microsoft.Crm.MapiShared

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.MapiShared.DLL

    ----------------------------------------

    Microsoft.Crm.Sdk.Reserved

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Reserved.DLL

    ----------------------------------------

    System.ServiceModel.Channels

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Channels/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Channels.dll

    ----------------------------------------

    System.IdentityModel

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.IdentityModel/v4.0_4.0.0.0__b77a5c561934e089/System.IdentityModel.dll

    ----------------------------------------

    System.IdentityModel.Selectors

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.IdentityModel.Selectors/v4.0_4.0.0.0__b77a5c561934e089/System.IdentityModel.Selectors.dll

    ----------------------------------------

    System.Security

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34291 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll

    ----------------------------------------

    System.Net.Http

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll

    ----------------------------------------

    System.Xaml

      Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34291 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll

    ----------------------------------------

    Interop.WUApiLib

       Assembly Version: 2.0.0.0

       Win32 Version:

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Interop.WUApiLib.DLL

    ----------------------------------------

    Microsoft.Crm.Platform.Server

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Platform.Server.DLL

    ----------------------------------------

    System.Numerics

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll

    ----------------------------------------

    Microsoft.Crm.Application.Outlook.Components.Platform.XmlSerializers

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.Components.Platform.XmlSerializers.DLL

    ----------------------------------------

    Interop.SHDocVw

       Assembly Version: 1.1.0.0

       Win32 Version:

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Interop.SHDocVw.DLL

    ----------------------------------------

    ************** JIT Debugging **************

    To enable just-in-time (JIT) debugging, the .config file for this

    application or computer (machine.config) must have the

    jitDebugging value set in the system.windows.forms section.

    The application must also be compiled with debugging

    enabled.

    For example:

    <configuration>

       <system.windows.forms jitDebugging="true" />

    </configuration>

    When JIT debugging is enabled, any unhandled exception

    will be sent to the JIT debugger registered on the computer

    rather than be handled by this dialog box.

  • Community Member Profile Picture
    on at

    I will take a look momentarily. This was in details.

    See the end of this message for details on invoking

    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************

    System.Runtime.InteropServices.COMException (0x8002000B): Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX))

      at Microsoft.Office.Core.COMAddIns.Item(Object& Index)

      at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.SetRibbonAddinConnectState(Boolean connectState)

      at Microsoft.Crm.Application.SMWrappers.OutlookInstanceCache.<SetInstanceAndCallbacks>b__41()

      at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)

      at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)

      at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

      at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

      at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

      at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)

      at System.Windows.Forms.Control.InvokeMarshaledCallbacks()

    ************** Loaded Assemblies **************

    mscorlib

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

    ----------------------------------------

    Microsoft.Crm.Application.Outlook.Components.Platform

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.Components.Platform.DLL

    ----------------------------------------

    System

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34294 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

    ----------------------------------------

    System.Core

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

    ----------------------------------------

    System.Windows.Forms

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34251 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

    ----------------------------------------

    System.Drawing

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34285 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

    ----------------------------------------

    Microsoft.Crm.Application.Outlook.OfflineSync

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.OfflineSync.DLL

    ----------------------------------------

    Microsoft.Crm.Application.Components.Platform

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Components.Platform.DLL

    ----------------------------------------

    Microsoft.Crm.Core

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.1.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.DLL

    ----------------------------------------

    Microsoft.Crm.Platform.Sdk

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Platform.Sdk.DLL

    ----------------------------------------

    Microsoft.Crm

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.DLL

    ----------------------------------------

    Microsoft.Interop.Mapi.Interfaces

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Interop.Mapi.Interfaces.DLL

    ----------------------------------------

    Microsoft.ExceptionHelper

       Assembly Version: 1.0.0.0

       Win32 Version: 1.0.0.0

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.ExceptionHelper.DLL

    ----------------------------------------

    Microsoft.Diagnostics.Tracing.EventSource

       Assembly Version: 1.0.18.0

       Win32 Version: 1.0.18.0

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Diagnostics.Tracing.EventSource.DLL

    ----------------------------------------

    System.Web

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34280 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll

    ----------------------------------------

    Accessibility

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

    ----------------------------------------

    Microsoft.Crm.Application.Outlook.WebBrowser

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.WebBrowser.DLL

    ----------------------------------------

    Microsoft.Xrm.Sdk

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.1.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Xrm.Sdk.DLL

    ----------------------------------------

    WinFormsRegions

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/WinFormsRegions.DLL

    ----------------------------------------

    CustomMarshalers

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/CustomMarshalers/v4.0_4.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll

    ----------------------------------------

    Microsoft.Office.Interop.Outlook

       Assembly Version: 14.0.0.0

       Win32 Version: 14.0.4760.1000

       CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/14.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll

    ----------------------------------------

    office

       Assembly Version: 15.0.0.0

       Win32 Version: 15.0.4885.1000

       CodeBase: file:///C:/Windows/assembly/GAC_MSIL/office/15.0.0.0__71e9bce111e9429c/office.dll

    ----------------------------------------

    System.Xml

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34283 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

    ----------------------------------------

    System.Configuration

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

    ----------------------------------------

    System.Runtime.Serialization

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll

    ----------------------------------------

    Microsoft.Crm.Sdk.Proxy

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Proxy.DLL

    ----------------------------------------

    Microsoft.Interop.Mapi.Impl

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Interop.Mapi.Impl.DLL

    ----------------------------------------

    System.Data.SqlServerCe

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.8876.1

       CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Data.SqlServerCe/4.0.0.0__89845dcd8080cc91/System.Data.SqlServerCe.dll

    ----------------------------------------

    System.Data

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34297 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

    ----------------------------------------

    System.ServiceModel

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll

    ----------------------------------------

    SMDiagnostics

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll

    ----------------------------------------

    System.ServiceModel.Internals

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll

    ----------------------------------------

    System.Transactions

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll

    ----------------------------------------

    System.EnterpriseServices

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll

    ----------------------------------------

    System.Web.Services

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll

    ----------------------------------------

    Microsoft.Crm.Sdk

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Sdk.DLL

    ----------------------------------------

    Microsoft.Crm.Core.Extensions

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.1.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/Microsoft.Crm.Core.Extensions.DLL

    ----------------------------------------

    Microsoft.Crm.Admin.AdminService

      Assembly Version: 7.0.0.0

       Win32 Version: 7.1.1.1095

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Admin.AdminService.DLL

    ----------------------------------------

    Microsoft.Crm.ObjectModel

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.ObjectModel.DLL

    ----------------------------------------

    Microsoft.Crm.MapiShared

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.MapiShared.DLL

    ----------------------------------------

    Microsoft.Crm.Sdk.Reserved

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Sdk.Reserved.DLL

    ----------------------------------------

    System.ServiceModel.Channels

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Channels/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Channels.dll

    ----------------------------------------

    System.IdentityModel

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.IdentityModel/v4.0_4.0.0.0__b77a5c561934e089/System.IdentityModel.dll

    ----------------------------------------

    System.IdentityModel.Selectors

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.IdentityModel.Selectors/v4.0_4.0.0.0__b77a5c561934e089/System.IdentityModel.Selectors.dll

    ----------------------------------------

    System.Security

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34291 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll

    ----------------------------------------

    System.Net.Http

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll

    ----------------------------------------

    System.Xaml

      Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34291 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll

    ----------------------------------------

    Interop.WUApiLib

       Assembly Version: 2.0.0.0

       Win32 Version:

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Interop.WUApiLib.DLL

    ----------------------------------------

    Microsoft.Crm.Platform.Server

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Platform.Server.DLL

    ----------------------------------------

    System.Numerics

       Assembly Version: 4.0.0.0

       Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR

       CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll

    ----------------------------------------

    Microsoft.Crm.Application.Outlook.Components.Platform.XmlSerializers

       Assembly Version: 7.0.0.0

       Win32 Version: 7.1.0001.3113

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Microsoft.Crm.Application.Outlook.Components.Platform.XmlSerializers.DLL

    ----------------------------------------

    Interop.SHDocVw

       Assembly Version: 1.1.0.0

       Win32 Version:

       CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20Dynamics%20CRM/Client/res/web/bin/Interop.SHDocVw.DLL

    ----------------------------------------

    ************** JIT Debugging **************

    To enable just-in-time (JIT) debugging, the .config file for this

    application or computer (machine.config) must have the

    jitDebugging value set in the system.windows.forms section.

    The application must also be compiled with debugging

    enabled.

    For example:

    <configuration>

       <system.windows.forms jitDebugging="true" />

    </configuration>

    When JIT debugging is enabled, any unhandled exception

    will be sent to the JIT debugger registered on the computer

    rather than be handled by this dialog box.

  • Verified answer
    SavvyLuke Profile Picture
    655 on at

    If this is for CRM 2011 then take a look at this thread.

    Otherwise uninstall the add-in.  Make sure you have latest updates for office, .NET, and try to re-install it.

  • Community Member Profile Picture
    on at

    Thanks, , I will try this asap. I appreciate your quick response.

  • Suggested answer
    Community Member Profile Picture
    on at

    Uninstalling the add-in and reinstall resolved the issue. Thanks!

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