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Dear all
i have created a new security role to allow certain users/teams to only login to the system and resolve certain types(subjects) of cases.
the problem is that i have two CASE forms, one is the default (for most of the subjects), and one CASE form is for a certain subject (let us say SubjectXYZ), i also have a JS on form loading that checks the subject of the case and switches the form accordingly.
now the problem is : the cases with SubjectXYZ are opened on the default CASE form which is wrong, it happens because for some reason the OnLoad JS code does not run to switch to the right form.
can you please help me how to adjust the security role to allow executing this JS file in order to make the CASE form switches depending on the case subject?
thanks,
*This post is locked for comments
If your JS doing some Web API call to retrieve some data then you have change read access level of entity which you are querying using Web API but if you have given appropriate read access then you need to debug your JS then you might get idea why JS not working properly
thanks for your reply, but i am not using any WebAPIs, i am just checking the value of the subject and then decide which form to load.
did you debug your script ? because you didn't get any error means there must be simple logical error in script that why your condition to load form code not executing.
sorry, i forgot to mention that i got some errors in the debugger, please check below.
Fetch successful for configuration data from Web API fwlink:72:25
Load successful for configuration data in variables fwlink:75:25
unreachable code after return statement[Learn More] ribbon.js:1:151500
Attempt to set a forbidden header was denied: Content-Length global.ashx:6868:913032
Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/ global.ashx:6868:912701
go.microsoft.com/fwlink loaded msdyn_LoadGuidedHelp.js:139:13
go.microsoft.com/fwlink loaded msdyn_LoadNPSSurvey.js:28:13
Info: Configuration variables from MarsBootStrap.js are set correctly. marsloader.js:1:5463
marsloader.js loaded fwlink:123:29
crmprodnpssurvey.azureedge.net/.../NPSSurvey.js loaded fwlink:166:21
unreachable code after return statement[Learn More] lookup.js:372:4
Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/ global.ashx:6868:589726
crmprodnpssurvey.azureedge.net/.../NPSSurvey.css loaded NPSSurvey.js:1139:21
crmprodnpssurvey.azureedge.net/.../applicationinsights.js loaded NPSSurvey.js:1094:21
The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it.
blank.htm
jquery-ui-1.9.2.custom.css loaded marsloader.js:1:37760
ui.jqgrid.css loaded marsloader.js:1:37760
crmprodnpssurvey.azureedge.net/.../NPSTelemetry.js loaded NPSSurvey.js:1094:21
marsv2prodcdn.azureedge.net/.../jquery-2.1.3.min.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../jquery-ui.min.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../handlebars.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../CssWatch.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../jquery.jqGrid.min.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../jquery.ui.touch-punch.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../underscore.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../backbone.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../MarsUtility.js loaded marsloader.js:1:38583
Max Session timeout started and monitoring page: instance-sb.crm4.dynamics.com/main.aspx;id=7fa365cb-084e-e911-a834-000d3a2aa32f&histKey=284923582&newWindow=true&pagetype=entityrecord#729859363 maxsessionmonitor.js:517:9
Attempt to set a forbidden header was denied: Content-Length
global.ashx:6868:913032
marsv2prodcdn.azureedge.net/.../locale.js loaded marsloader.js:1:38583
The character encoding declaration of the framed HTML document was not found when prescanning the first 1024 bytes of the file. When viewed without the document framing it, the page will reload automatically. The encoding declaration needs to be moved to be within the first 1024 bytes of the file.
new_HTML_Button_for_Case:82
marsv2prodcdn.azureedge.net/.../DesignerActions.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../MarsContextResolution.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../RuntimeActions.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../Crossdomain.js loaded marsloader.js:1:38583
Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/ ClientApiWrapper.aspx:254
marsv2prodcdn.azureedge.net/.../jquery-2.1.3.min.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../jquery-ui.min.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../handlebars.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../CssWatch.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../jquery.jqGrid.min.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../jquery.ui.touch-punch.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../underscore.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../backbone.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../MarsUtility.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../locale.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../MarsContextResolution.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../DesignerActions.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../RuntimeActions.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../Crossdomain.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../MarsCustomScripts.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../MarsValidator.js already loaded marsloader.js:1:38342
jquery-ui-1.9.2.custom.css already loaded marsloader.js:1:37514
ui.jqgrid.css already loaded marsloader.js:1:37514
marsv2prodcdn.azureedge.net/.../MarsCustomScripts.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../MarsEncodeDecode.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../ServiceProxy.js already loaded marsloader.js:1:38342
Learning Path Load Script callback error: TypeError: Loader.ServiceProxy is undefined marsloader.js:1:38194
marsv2prodcdn.azureedge.net/.../MarsValidator.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../MarsEncodeDecode.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../LpDynamicContextLib.js already loaded marsloader.js:1:38342
marsv2prodcdn.azureedge.net/.../ServiceProxy.js loaded marsloader.js:1:38583
marsv2prodcdn.azureedge.net/.../LpDynamicContextLib.js loaded marsloader.js:1:38583
Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help http://xhr.spec.whatwg.org/ MarsIframe.js:441:28
Script error. in marsv2prodcdn.azureedge.net/.../MarsUtility.js at 0:0 null JsProvider.ashx:35:9496
AI: CannotSerializeObjectNonSerializable message:"Attempting to serialize an object which does not implement ISerializable" props:"{name:baseData}" Logging.ts:203:20
TypeError: n.Client.Loader.logger is undefined[Learn More] MarsUtility.js:1:80197
Source map error: request failed with status 404
Resource URL: instance-sb.crm4.dynamics.com/.../JsProvider.ashx;ver=846317206
Source Map URL: bootstrapper.js.map;[Learn More]
Can you share your code ? and in debug session where it threw exception in code?
please find my code,and it starts throwing the errors from loading time onward until loading completes.
function OnLoadFormSelector() {
var formtype = Xrm.Page.ui.getFormType();
if ((Xrm.Page.ui.getFormType() == 2) || (Xrm.Page.ui.getFormType() == 4)) { // This will trigger only when Update form
var lblForm;
var Subject = GetText("subjectid");
switch (Subject) {
case "Menu Upload":
lblForm = "Menu-Upload Case Form"; // Replace Form name based on optionset value
break;
default:
lblForm = "Case";
//alert("default form selected");
}
var formLabel = Xrm.Page.ui.formSelector.getCurrentItem().getLabel();
if (Xrm.Page.ui.formSelector.getCurrentItem().getLabel() != lblForm) {
var items = Xrm.Page.ui.formSelector.items.get();
for (var i in items) {
var item = items[i];
var itemId = item.getId();
var itemLabel = item.getLabel()
if (itemLabel == lblForm) {
if (itemLabel != formLabel) {
item.navigate();
1.remove (Xrm.Page.ui.getFormType() == 4) from condition
2.I assume var Subject = GetText("subjectid"); you treating subject field as lookup and reading its value as a lookup and Subject variable contains text value rather that lookup value
3.cross check text value assigned to lblForm variable.
In debuggin session check values above variable during comparison and where your code is throwing
Hi Prashant
the code does not need any modification, it works fine.
but as i mentioned, it does not work only for the new security role which i mentioned in my first post, so i think some permissions are missing to allow running this script.
thanks
You don't need to change security role unless you are doing WEB API call .Try to debug script you will get problem where your code not working.
Following blog help you to debug script.
debajmecrm.com/.../dynamics-crm-debug-web-resources
thanks, i will try and update you.
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