web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Install real-time customer journey orchestration on Trial

(0) ShareShare
ReportReport
Posted on by 35

Hello everyone !
Please advise on how to install real-time customer journey orchestration on a trial instance, if that is possible.
I don't see the option available in the Versions window.

Many thanks ! 

pastedimage1634234896496v1.png

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi,

    Please navigate to the following link:

    Power Platform admin center (microsoft.com)

    And then select the trial environment in which the Marketing app is installed.

    The update part can be found in the following location.

    pastedimage1634287215439v1.png

  • ABCH_21 Profile Picture
    35 on at

    Thank you very much Nya,

    I followed the suggested steps,

    This is what I have in my trial. I don't see anu option suggesting to install the real-time orchestration feature...

    Thank you again,
    Anna

    5040.Trial.png

  • Nya Profile Picture
    29,064 on at

    Hi Anna,

    Do you mean that the real-time marketing is still not shown after upgrading to 2021 release wave 2?

  • ABCH_21 Profile Picture
    35 on at

    Hello Nya, exactly !

    As you can see on my screenshot, there are no other options available. It only says that the Wave 2 has been installed.

    Many thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

#2
ManoVerse Profile Picture

ManoVerse 55 Super User 2026 Season 1

#3
11manish Profile Picture

11manish 37

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans