Customer experience | Sales, Customer Insights,...

Install real-time customer journey orchestration on Trial

(0) Share

Report

Posted on by ABCH_21

Hello everyone !
Please advise on how to install real-time customer journey orchestration on a trial instance, if that is possible.
I don't see the option available in the Versions window.

Many thanks !

I have the same question (0)

All responses (4)

Answers (0)

Suggested answer

Nya 29,060 on at

Like (1)

Report
Copy link

Link copied!

Hi,

Please navigate to the following link:

Power Platform admin center (microsoft.com)

And then select the trial environment in which the Marketing app is installed.

The update part can be found in the following location.

Was this reply helpful? Yes No
ABCH_21 35 on at

Like (0)

Report
Copy link

Link copied!

Thank you very much Nya,

I followed the suggested steps,

This is what I have in my trial. I don't see anu option suggesting to install the real-time orchestration feature...

Thank you again,
Anna

Was this reply helpful? Yes No
Nya 29,060 on at

Like (0)

Report
Copy link

Link copied!

Hi Anna,

Do you mean that the real-time marketing is still not shown after upgrading to 2021 release wave 2?

Was this reply helpful? Yes No
ABCH_21 35 on at

Like (0)

Report
Copy link

Link copied!

Hello Nya, exactly !

As you can see on my screenshot, there are no other options available. It only says that the Wave 2 has been installed.

Many thanks

Was this reply helpful? Yes No