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Hello everyone,
I’m facing an issue with automatic charges in D365 F&O. I have a fixed charge of 1 euro that should be applied once per customer invoice.
I configured this charge as an automatic charge at the sales order header level. The problem is that when I generate a consolidated invoice containing multiple sales orders (for example, 3 SOs), the system totals the charge and posts 3 euros (1 euro × 3 sales orders).
However, the business requirement is to apply only 1 euro per invoice, regardless of the number of sales orders included.
Since the system treats it as a sales order header charge, it sums the charges during consolidation. Is there any standard way to apply a fixed charge once per consolidated invoice instead of per sales order? Or is a customization required?
Thank you!
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