I am creating a portal where I want to have several request types, like "Request a New Laptop" I would like something like a snipit or widget (button) that when selected it takes you to a Case template.
I am creating a portal where I want to have several request types, like "Request a New Laptop" I would like something like a snipit or widget (button) that when selected it takes you to a Case template.
I am creating a portal where I want to have several request types, like "Request a New Laptop" I would like something like a snipit or widget (button) that when selected it takes you to a Case template.
[/quote]Yes, I would like to know this too, I need to create a 'service catalogue', with multiple categories which contain service request cases forms which we can customise by requirements needed to fulfil the request.
Would love to know this too please! I’ve currently got a SharePoint landing page with request buttons diverting to a Microsoft form then converting to a case… would love to move it into a requests portal where the request button clicked takes the user to the matching case request template, and on submit creates a pre-filled case form auto routed to the existing requests queue in the model driven app
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