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Service | Customer Service, Contact Center, Fie...
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How to create portal selections for employee requests

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Posted on by 55

I am creating a portal where I want to have several request types, like "Request a New Laptop" I would like something like a snipit or widget (button) that when selected it takes you to a Case template.

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  • S_Keys Profile Picture
    5 on at

    Would love to know this too please! I’ve currently got a SharePoint landing page with request buttons diverting to a Microsoft form then converting to a case… would love to move it into a requests portal where the request button clicked takes the user to the matching case request template, and on submit creates a pre-filled case form auto routed to the existing requests queue in the model driven app

  • CathyAnne Profile Picture
    47 on at
    [quote user="Bigred57"]

    I am creating a portal where I want to have several request types, like "Request a New Laptop" I would like something like a snipit or widget (button) that when selected it takes you to a Case template.

    [/quote]

    Yes, I would like to know this too, I need to create a 'service catalogue', with multiple categories which contain service request cases forms which we can customise by requirements needed to fulfil the request. 

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Liquid error: Object of type 'Adxstudio.Xrm.Web.Mvc.Liquid.EntityReferenceDrop' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Suriyanarayanan V 22

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Liquid error: Object of type 'Adxstudio.Xrm.Web.Mvc.Liquid.EntityReferenceDrop' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Tom_Gioielli 18 Super User 2026 Season 1

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Liquid error: Object of type 'Adxstudio.Xrm.Web.Mvc.Liquid.EntityReferenceDrop' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. CU19070926-0 13

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