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Microsoft Dynamics GP (Archived)

IE7 error on Dynamics GP home page; using Citrix

Posted on by 40

 Customer is having an error on their home page when clicking on any of the web parts:

Internet Explorer Script Error

An error has occurred in the script on this page

Line: 320

Char: 6

Error: The system cannot find the file specified

Code: 0

URL: file:///C:/Documents....TEMP/2/tmp7.tmp

 Have not had much luck troubleshooting. Any thoughts?

*This post is locked for comments

  • Darren MacKay Profile Picture
    Darren MacKay 40 on at
    Re: Re: IE7 error on Dynamics GP home page; using Citrix

    Thanks Frank. Customer is on V10. We have added the Web Components. Odd thing is that this same error happened previously when the user logged into Dynamics; as soon as the home page began to load. They moved to a published desktop, no longer get the error at login, but do get it when clicking the web parts. Come to find out, the error also fires when they click in the Navigation pane.

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at
    Re: IE7 error on Dynamics GP home page; using Citrix

    I've seen a number of errors with GP9 and Office 2007, the most frequent being the inability to display Metrics on the home page after updating to 2007.  The solution for that is installing the 2003 Office Web Components.  You can download the executable here http://www.microsoft.com/downloads/details.aspx?FamilyID=7287252c-402e-4f72-97a5-e0fd290d4b76&DisplayLang=en.

    Not sure what version yof GP you're client is on or if this download will help with your issue but it's worth a shot.

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