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Voice Of Customer Routing Rules

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Posted on by Community Member

How to Create Routing Rules for a Multiple Response?

For Example, I have added multiple response survey part which has values - Branding, Price Competitive, Branding & Others and I have also added "Others" as a Long Answer Survey Part.

"Others" visibility has been set to "Do not Display".

Now i want to show "Others" (Survey Part) only when Others is selected from my multiple Response survey part. How do I achieve this?

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Community Member on at

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RE: Voice Of Customer Routing Rules

Any solution for this?
Ashly Lee Gonzalez ... 10 on at

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RE: Voice Of Customer Routing Rules

I have this same question. I have tried everything.
Community Member on at

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RE: Voice Of Customer Routing Rules

Hey there,

I'm trying to do the exact same thing and can't make it work.

Did you find a solution ?