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Microsoft Dynamics RMS (Archived)

EDC Configuration

Posted on by 815

I'm trying to configure my EDC using the FDMS Envoy/FDC Nashville Network.  I received a VAR sheet from Bank of America with these settings: Merchant ID, MID, and TID but that's it.  I called Bank of America and they referred me to Microsoft Support....I called Microsoft Support and they referred me back to Bank of America!  Anyone else using this set up that could help me out?

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  • Suggested answer
    Nicole Hellerud Profile Picture
    Nicole Hellerud 1,712 on at
    RE: EDC Configuration

    Hello Krista,

    Thank you for your post.

    The Bank of America setup using FDC Nashville Network is configured in RMS using the Dynamics Online Payment Services. I have included a link below that you can use to obtain information on setting this up.

    *NOTE* You will need access to CustomerSource/PartnerSource to access the link. If you are a customer you will need to work directly with your Microsoft Partner to complete this as there is items within the setup the associated Microsoft Partner must complete.

    mbs2.microsoft.com/fileexchange

    Please let me know whether you continue to have questions.

    Thanks,

    Nicole

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: EDC Configuration

    BAMS discontinued putting customers on TSYS years ago, around the time they partnered with FDMS. I find the whole process just as frustrating as you, with no clear, definite info available from any of the parties involved.

  • Krista Bezanson Profile Picture
    Krista Bezanson 815 on at
    RE: EDC Configuration

    Yes and they had no idea what I was talking about!  They keep telling me to call Microsoft. So frustrating!!

  • NickZnavor Profile Picture
    NickZnavor 715 on at
    RE: EDC Configuration

    When you talked to bank of america, did you ask them for a tsys configuration file?

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