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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 CRM 2016 ...
Customer experience | Sales, Customer Insights,...
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Dynamics 365 CRM 2016 on premise documentation

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Posted on by Hassan325 48

Hello Dears,

I am trying to find a documentation regarding Dynamics 365 CRM (2016 or higher) on premise capabilities.

Main features I am looking for are: workflows, fields, approvals, case management, and general OOB functionalities.

Thanks in advance,

I have the same question (0)
  • edmunch Profile Picture
    edmunch on at

    Are you looking for the implementation guide for D365 On Premise or just basic training within the UI?

    Here are some links that relate to this:

    Download Microsoft Dynamics 365 Implementation Guide for on-premises and online from Official Microsoft Download Center

    Use workflow processes in Dynamics 365 Customer Engagement (on-premises) | Microsoft Docs

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,983 Moderator on at

    Hi,

    Please see below link for CRM dynamics Onpremise developer guide

    docs.microsoft.com/.../overview

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