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Customer experience | Sales, Customer Insights,...

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Dynamics 365 CRM 2016 on premise documentation

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Posted on by Hassan325

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Hello Dears,

I am trying to find a documentation regarding Dynamics 365 CRM (2016 or higher) on premise capabilities.

Main features I am looking for are: workflows, fields, approvals, case management, and general OOB functionalities.

Thanks in advance,

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edmunch Microsoft Employee on at

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Are you looking for the implementation guide for D365 On Premise or just basic training within the UI?

Here are some links that relate to this:

Download Microsoft Dynamics 365 Implementation Guide for on-premises and online from Official Microsoft Download Center

Use workflow processes in Dynamics 365 Customer Engagement (on-premises) | Microsoft Docs

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Bipin D365 28,985 Moderator on at

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Hi,

Please see below link for CRM dynamics Onpremise developer guide

docs.microsoft.com/.../overview

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