web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... CRM 2016 Upgrade

Customer experience | Sales, Customer Insights,...

Suggested Answer

CRM 2016 Upgrade

(0) Share

Report

Report

Posted on by Stefan71

5

Hello,

I got the task to update CRM 2016 (on Premise) because the Outlook plugin isnt compatible with newer Outlook versions. I am confused about all the information i found on the internet and i have some questions, maybe someone can help me please ?

Is there a newer Version of CRM as CRM 106 9.1 ? Or does ist have another name ? What is MS Dynamice Business Central and Dynamics 365 Sale ?

Thing is, we are a finance service business and we still have a "no cloud" policy. What is the latest Dynamics 365 product with CRM, on premise, i can migrate to ?

thanks in advance

kr

Stefan from Vienna

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

XM-22040801-0 11 on at

Like (0)

Report
Copy link

Link copied!

Hello,

The latest version of CRM on-premise you can migrate to is 9.1. Its name has changed from Dynamics CRM 2016 to Dynamics 365 Customer Engagement.

To learn more about, see learn.microsoft.com/.../overview and en.wikipedia.org/.../Microsoft_Dynamics_365

Business Central (formerly Navision / NAV) is an other product of the Dynamics 365 product line.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 141 Super User 2026 Season 1

#2

#3

Muhammad Shahzad Sh... 69 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans