web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

Receivables Transaction Entry window question - Discount Taken

(0) ShareShare
ReportReport
Posted on by 203

Hello

Does anyone know how the field "Terms Disc Taken" in the Receivables Transaction Entry window is supposed to work?  This is the field just above the "On Account" field in the lower right of the window.

I have a client trying to enter an amount into this field, however when they try to post the invoice they receive the error "A discount cannot be taken without a credit document amount"

The client would like to use this field because they are being charged back a fee from their customer.  This reduces the total invoice, however this reduction has to happen after taxes are calculated (so Trade Discount field doesn't work in this scenario).  For example, $100 invoice + $6 tax = $106 total.  $1.50 fee reduces total on account to $104.50

This particular fee is not a fixed percentage or fixed amount either so I don't believe payment terms will work.  The amount will change with each invoice entered.  This field seems like it just what we want but not sure why it doesn't work.

Thanks - Ron

Categories:
I have the same question (0)
  • Verified answer
    Mick Egan Profile Picture
    3,561 on at

    Ron,

    To use this field the Customer would need to be in Credit, so they could have a Cash Receipt Amount outstanding, and then could enter up to that amount as the Terms Discount.

    In my example changed the Customer Payment Terms to use a Discount, and then entered a Cash Receipt.

    After creating an Invoice, and entering a Payment on the Transaction, the Discount Automatically Caculated.

    So there are a couple of Options, but basically the Customer needs a Payment and time of Invoicing or be in Credit.

    pastedimage1670473637834v1.png

    pastedimage1670473783769v3.png

    Mick

  • Ron Alexander Profile Picture
    203 on at

    Thanks for the information on how the field operates.  I'll pass this on to the client.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 797

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 589 Super User 2026 Season 1

#3
Subra Profile Picture

Subra 534

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans