Error when Posting Invoice

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Posted on by Community Member

I've been facing these error for 2 days when posting invoice :

*Account number for transaction type Vendor balance does not exist.

*Posting has been canceled.

I have checked vendor posting profile and everything seems fine. already set the summary account and settle account correctly.
Is there anything I sould do/check beside that? Thank you, really appreciate any help

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Ludwig Reinhard Microsoft Employee on at

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RE: Error when Posting Invoice

Hello Eriko,

Great to hear that you fixed your problem.

Please mark this solution that you found as verified to let also other community members know in case they run into the same problem.

Many thanks and best regards,

Ludwig

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RE: Error when Posting Invoice

Solved!

I try to delete the Posting Profile setup in the Purchase Order and leave it blank. And then I change it back to Posting Profile "GEN" again.

And it works! Dunno why this thing happen. Anyway thanks Ludwig really appreciate your help :)

Best Regards,

Eriko

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Ludwig Reinhard Microsoft Employee on at

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RE: Error when Posting Invoice

Hello Eriko,

If this is the case then there must be something missing in the setup of the vendor. Can you check and compare the setup of the vendor that causes you the trouble with the setup of other vendors for which you can post invoices?

Please take a look especially at the vendor group assigned and whether an invoice vendor account is assigned.

Best regards,

Ludwig

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RE: Error when Posting Invoice

Hi Ludwig,

Yes this is the only vendor invoice that got affected with this issue. No problem with other invoice.

Best Regards,

Eriko

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Ludwig Reinhard Microsoft Employee on at

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RE: Error when Posting Invoice

Hello Eriko,

And is this the only vendor/vendor invoice affected by this error message?

Best regards,

Ludwig

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RE: Error when Posting Invoice

Hi Ludwig,

yes the posting profile in the PO setup is the same that I configure in the posting profile (GEN) and the vendor group is V002, the vendor account is 'DION'

Thanks,

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Ludwig Reinhard Microsoft Employee on at

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RE: Error when Posting Invoice

Hi Eriko,

It's quite interesting to see that AX has actually found the vendor balance summary account no. 211202.

Can you leave the vendor invoice form and check what posting profile has been setup at the PO header level? (the posting profile can be found in the setup tab of the PO header).

Is this the same posting profile that includes account no. 211202 as the summary account or is it a different posting profile?

Also, can you let us know if this is the only vendor invoice affected by this error message or do you have several invoices that can't be posted because of the same error message showing up?

Best regards,

Ludwig

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RE: Error when Posting Invoice

Hi Ludwig,

This is the screencapture from the subledger journal

when I click the distribute amounts buttons this warning appear:

*The Accounting distribution form is not available because there are no amounts to distribute.

Thanks

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Ludwig Reinhard Microsoft Employee on at

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RE: Error when Posting Invoice

Hi Eriko,

If the parameter 'use posting definitions' is unchecked then leave it unchecked.

Can you share what you see when you open the subledger journal button from the invoice form (available in the financials tab of the invoice form)

Can you also share what you see when you select the distribute amounts form from the invoice form?

Many thanks,

Ludwig

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RE: Error when Posting Invoice

Dear Ludwig,

the parameter 'use posting definitions' is unchecked. Should I enable this parameter?

I tried to assign the vendor account in default posting profile but still facing same issue

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