No ageing snapshot exists for ageing period definition 30-60-90. Create an ageing snapshot and then try again.

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Dear all,

I faced this error what trying to generate a report in Microsoft Dynamics 365 - Finance and Operation modules.

The only steps i did was Navigation pane > Modules > Credit and collections and saw this error " No ageing snapshot exists for ageing period definition 30-60-90. Create an ageing snapshot and then try again"

May i know what is the error caused by. My intention is to generate a AP / AR ageing report by 30 /60 /90 days.

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Community Member on at

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RE: No ageing snapshot exists for ageing period definition 30-60-90. Create an ageing snapshot and then try again.

Hi Dr. Ludwig,

It has been resolved via the help from Saurabh and Dhanicca
Ludwig Reinhard Microsoft Employee on at

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RE: No ageing snapshot exists for ageing period definition 30-60-90. Create an ageing snapshot and then try again.

Good morning LiteON,

There have been a number of replies for your question and I would like to follow up and ask if your question has been answered/your issue is resolved.

Would be great if you could keep us updated and let us know if more information is needed or whether this thread is completed.

Many thanks and best regards,

Ludwig
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Dhanicca Macatangay 355 on at

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RE: No ageing snapshot exists for ageing period definition 30-60-90. Create an ageing snapshot and then try again.

Hi Liteon,

Saurabh is right. You also need to run the aging definition by navigating Credit and Collection Module> Periodic > Run following by selecting "Aging definition". This is the way to load your data for your aging definition.
MATTGUO 22,317 Moderator on at

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RE: No ageing snapshot exists for ageing period definition 30-60-90. Create an ageing snapshot and then try again.

Hi,

Please run the customer aging snapshot first in the path: credit and collections > periodic tasks > age customer balances.

Refert to this doc: docs.microsoft.com/.../set-up-accounts-receivable-aging-information
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saurabh bharti 15,033 Super User 2025 Season 1 on at

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RE: No ageing snapshot exists for ageing period definition 30-60-90. Create an ageing snapshot and then try again.

Hi,

Please navigate to Credit and Collection Module> Periodic > Run following by selecting "Aging definition"
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Dhanicca Macatangay 355 on at

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RE: No ageing snapshot exists for ageing period definition 30-60-90. Create an ageing snapshot and then try again.

Hi LiteOn,

I assume you are using the available default aging definition in the system.

I tried running the aging definition for 2 weeks before/after and since there is no data available for this then no snapshot was displayed.

You may also check the setup of your aging definition as well.

Hope this helps.