Incorrect Time Stamps - Project Service Automation

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Posted on by Community Member

Hey gang! Running into a bit of a problem.

I'm doing a preliminary setup of a PSA Environment, and I'm seeing that the time stamps are off.

In the screen-shot below you'll see I changed the project status and saved the record. But the time stamp is 5 hours ahead of my current time.

I obviously thought my time-zone was set incorrectly, but went to setting and it is actually correct. I am located in the Central Time-Zone.

Is there another time zone setting somewhere that I'm missing? I want to fix this before I start creating resources and have to change things around later. Maybe in the Office 365 Admin Center? I'm not seeing one but I could be missing it.

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Community Member on at

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Doing research on the Office 365 Admin Center, there should be an option directly under settings to change the time zone. But it appears that I'm not given that option.

I'm not sure if this is because the Environment is still in a trial period or not.

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RaviKashyap 55,410 Moderator on at

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Hi,

Can you check & confirm if this is happening for all date related fields or just this field. There are few setting for the datetime field which may affect the time.

Take a look here: docs.microsoft.com/.../behavior-format-date-time-field

If it is just this field then there may be something wrong with this field , but if all the date field across your CRM even for other entities showing incorrect date then it must be some general system setting missing.

Hope this helps.

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Ravi,

Thanks for the suggestion. The only other field that I can automatically get to generate the time is the "Start time" field when I go to book a resource. That field shows the correct time.

When I check the field properties in the Solution it says it is a User Local field. This makes me think that my Office 365 User is set up in the wrong time zone. However, as I mentioned in my previous comment, I do not see a way to change it within my Office 365 Admin Center.

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