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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Vendors Invoice is not...
Finance | Project Operations, Human Resources, ...
Suggested answer

Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

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Posted on by Maroof Ibrahim 55

Hello All,

We have Upgraded to CU13 from CU10 recently and after that. We have faced issues related to Vendors Invoices, when we create and post Vendors Invoices,  it is not updating in Transactions and is not available for payment settlements.

we don't understand what is the issues with that. there is no error thrown during the invoice posting.

Versions:

Previous Version before Upgrade at CU13:

Kernel-Version: 6.3.3000.111

Application Version: 6.3.3000.111

------------------------------------------------

Upgraded Version CU13: (Current)

Kernel-Version: 6.3.6000.151

Application Version: 6.3.6000.149

Please help us with a better solution. We shall be very thankful for your kind assistance on this issue.

Looking forward to hearing from you soon.

Thanks,

Regards,

Manager IT ERP

GSM

  • Suggested answer
    Maroof Ibrahim Profile Picture
    Maroof Ibrahim 55 on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    we run the full compilation, the issue was resolved through this,

    Thanks, everyone :)

    regards

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    Good morning Maroof,

    Can you please check the GL form 'subledger journal entries not yet transferred' to verify if something is pending there. If you see a record in this form, transfer it by hitting the respective button.

    The other thing I would like you to check is whether the order and the invoice vendor account are the same. If you have different vendor order/invoice accounts linked in the vendor master table, ensure that you check both accounts.

    Best regards,

    Ludwig

  • Ramit Paul Profile Picture
    Ramit Paul 22,375 Most Valuable Professional on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    Ok,. so if it is posted, then you can check my points from posted invoice journal as well.

  • Maroof Ibrahim Profile Picture
    Maroof Ibrahim 55 on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    yes.. i am talking about posted Invoices 

  • Ramit Paul Profile Picture
    Ramit Paul 22,375 Most Valuable Professional on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    vendor invoice mean invoice journal right?

  • Maroof Ibrahim Profile Picture
    Maroof Ibrahim 55 on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    Only vendor Invoices are available, but transactions are not appearing against the invoice. then how can I check it's approved or not?, only invoice vouchers appear as attached snap in my last reply.....

  • Maroof Ibrahim Profile Picture
    Maroof Ibrahim 55 on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    HI..

    Can you explain a bit more, How I can check,

    we have workflow approvals on the invoice form, We do the Invoice Approval process through WORKFLOW.

    is there any way to check?

    Thanks

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,375 Most Valuable Professional on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    Alright,

    Can you check the below?

    1. Check if these invoices were "Approved"= NO, you can check from vendor invoices as well.
    2. Check if this is generic, means for 100% cases if this is happening?
    3. Check in General Journal- Subledger journal not transferred.

  • Maroof Ibrahim Profile Picture
    Maroof Ibrahim 55 on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    Hello Ramit Paul,

    Yes, vouchers are showing and available, but Transaction is blank.

    pastedimage1627499547556v1.png

    with green highlighted: Vouchers available for following invoice (!)

    with red highlighted: Transaction is not showing for following invoice (II)

    Thank you for your reply 

    Regards,

  • Ramit Paul Profile Picture
    Ramit Paul 22,375 Most Valuable Professional on at
    RE: Vendors Invoice is not updating in Transactions and for settlements when Posting- Recently Upgrade on CU13

    Hello,

    Do you see voucher transactions for the posted vendor invoices?

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