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I am trying to use the OOB functionality for merging records, but I'm trying to merge more than one, create a new record, and deactivates the other ones? I've been researching for hours and couldn't come up with anything. Any response is appreciated
Hi BryceP,
The OOB Merge button can support two records, can't merge multiple records at the same time, which is by-design.
Maybe you can refer to the following link, Raz developed one custom Power Merge solution:
The purpose of this solution is to allow you to easily identify and merge multiple duplicate contact records in one go
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