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Microsoft Dynamics CRM (Archived)

Voice of the Customer - Piped data when field is blank?

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Posted on by Microsoft Employee

In my Voice of the Customer survey, I am piping in certain customer data in to the questions. For example, _LOCATION_PIPED_DATA_ is being used to bring in the account's country. However, not every account I will be distributing this survey to has data in the fields that are getting piped in to the survey, resulting in "_LOCATION_PIPED_DATA_" appearing on the survey when the field on the account is blank. Is there any way to make it so that if the account field getting piped in is blank, it shows up on the survey as blank, too?

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