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Customer Insights - Journeys forum

Creating a dynamic segment on a related entity

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When trying to create a dynamic segment I get the following error: The following groups are incomplete: 2.

Any idea what this error means?

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  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Joe,

    A market segment is the collection of contacts that you target with a customer journey. It means that your final clause should be end with Contact entity.

    Read Here.

    3173.222.png

    For example, if you want to filter associated contacts of leads that created last month, you should add a lead > contact relationship, then end full query with contact.

    3173.222.png

    If not, you'll get a incomplete groups notification.

    333.png

    Could you share me details that how did you set your clauses? I didn't reproduce your situation: incomplete groups: 2. 

    Regards,

    Clofly

  • Joe D Profile Picture
    on at

    Thanks Clofly - that's exactly what I needed.

  • cloflyMao Profile Picture
    25,210 on at

    Hi Joe,

    It's happy to see that the problem has been solved.

    Regards,

    Clofly

    Please mark as verified if the answer is helpful, it would be greatly appreciated. 

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