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Finance | Project Operations, Human Resources, ...
Answered

%Workflow.Link to web% url displayed as a hyperlink and not detailed url

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Posted on by 270

3010.WorkflowResult.jpg4807.WorkflowSetup.jpg6507.WorkflowResult.jpgHi,

Does anyone know how to display hyperlink instead of full url in workflow mail notifications ?

  • Suggested answer
    Ramit Paul Profile Picture
    22,375 Most Valuable Professional on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Hi,

    I hope the above answers are already there to support your requirement.

    Either you use a placeholder or you use the link to your env, both will work.

    Please check the answers above

  • Viwe.M Profile Picture
    5 on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Is it possible to change Link to a text like "Click here", sort of like giving an alias to the URL

  • Verified answer
    Christoph Thaler Profile Picture
    5,442 on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Hi Lionel.

    I had the same issue in the past. In our case it was solved by using the workflow editor with a user where the system language is "en-us". We also used the placeholder and the URL was text instead of a hyperlink. Be releasing a support ticket and a lot of effort we found that a reason for that problem.

    For now, it is solved for us.

  • Lionel Vrac Profile Picture
    270 on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Thanks Sourav

  • Suggested answer
    SouravDam Profile Picture
    11,723 on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Hello Lionel VRAC,

    Let me update you on this!

    We have case logged the same to MS and got feedback from them as per the following. I just copied both mails here for your understanding.

    This is just by design as mentioned by Microsoft and the instructions area does not have more advanced HTML support.

    Hope nothing harms here as this is informative in regards to this case. 

    7077.JPG

    Looking at this reply; I think there might be a plan to fix this bug in upcoming releases but not sure when it will be fixed.

    Therefore; time being approach would be to set the D365 URL link in the "Submission instructions" area in workflow configuration, instead of selecting %Workflow.Link to web% from the 'Insert placeholder' as highlighted in my last comment in this thread.

    1682.png

    After doing this; atleast you will get below notification (and no more jumbled words!) 

    0143.png

    Kindly review this and provide your feedback in the Forum.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Suggested answer
    Michal Krejza Profile Picture
    on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Hello Lionel,

    If you have incorrect results on Purchase request workflow, please log a service request to our team to investigate more and correct the behavior.

  • Lionel Vrac Profile Picture
    270 on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Hi Ludwig,

    D365 FO

  • SouravDam Profile Picture
    11,723 on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Hi Ludwig Reinhard,

    Unfortunately I do not have any AX 2012 available with me right now!

    I will look after that if I get access anywhere to check this.

    Meantime; request you to check if you have AX available with you and keep us updated on this.

    Best regards,
    Sourav Dam

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Hi Sourav,

    Does this workaround work for on-prem AX2012 systems?

    Best regards,

    Ludwig

  • Suggested answer
    SouravDam Profile Picture
    11,723 on at
    RE: %Workflow.Link to web% url displayed as a hyperlink and not detailed url

    Hello Lionel VRAC,

    We got the same issue.

    Alternative solution is -- Instead of inserting %Workflow.Link to web% we simply mentioned the system environment link here. After that went back to the PO and try to submit for approval. This time; it's just show the system URL link as set in the workflow configuration.

    7002.pastedimage1590218471273v1.png

    1537.pastedimage1590218516686v2.png

    But as always; for better clarity of such case, you should log a support request to Microsoft.

    Kindly check and provide your feedback.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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