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Finance | Project Operations, Human Resources, ...
Answered

%Workflow.Link to web% url displayed as a hyperlink and not detailed url

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Posted on by 270

3010.WorkflowResult.jpg4807.WorkflowSetup.jpg6507.WorkflowResult.jpgHi,

Does anyone know how to display hyperlink instead of full url in workflow mail notifications ?

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    301,146 Super User 2025 Season 2 on at

    Hi Lionel,

    There is no setting for this. You can have a look if there is an opening to hook in using an extension at the moment the mail will be processed. I'm not sure if this part is supporting extensions.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Lionel,

    Are you operating AX2012 or D365FO?

    In the latter case you might think about leveraging business events and the PowerPlatform to send out those notifications e.g. by email.

    Best regards,

    Ludwig

  • Suggested answer
    Michal Krejza Profile Picture
    on at

    Hi Lionel,

    I have just tested the link on Expense in D365 F&O:

    3441.Picture1.png

    And it is working correctly - I get only short link

    0160.pastedimage1589873906277v2.png

  • Lionel Vrac Profile Picture
    270 on at

    Thanks for your answer. It seems to work for expenses yes, but not on purchase request workflow. Problably more or less a bug...

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Lionel,

    Had a look at LCS but could not find a bug reported for AX2012 that is related to your issue.

    If this long link/string is not ok for you then I would recommend opening a support request with MS.

    Best regards,

    Ludwig

  • Suggested answer
    SouravDam Profile Picture
    11,730 on at

    Hello Lionel VRAC,

    We got the same issue.

    Alternative solution is -- Instead of inserting %Workflow.Link to web% we simply mentioned the system environment link here. After that went back to the PO and try to submit for approval. This time; it's just show the system URL link as set in the workflow configuration.

    7002.pastedimage1590218471273v1.png

    1537.pastedimage1590218516686v2.png

    But as always; for better clarity of such case, you should log a support request to Microsoft.

    Kindly check and provide your feedback.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Sourav,

    Does this workaround work for on-prem AX2012 systems?

    Best regards,

    Ludwig

  • SouravDam Profile Picture
    11,730 on at

    Hi Ludwig Reinhard,

    Unfortunately I do not have any AX 2012 available with me right now!

    I will look after that if I get access anywhere to check this.

    Meantime; request you to check if you have AX available with you and keep us updated on this.

    Best regards,
    Sourav Dam

  • Lionel Vrac Profile Picture
    270 on at

    Hi Ludwig,

    D365 FO

  • Suggested answer
    Michal Krejza Profile Picture
    on at

    Hello Lionel,

    If you have incorrect results on Purchase request workflow, please log a service request to our team to investigate more and correct the behavior.

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