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Link missing for sales order forms in all sales related roles

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Posted on by 116

Hi All,

We have this problem when we are checking the the sales order field on all related sales forms it seems that the link is missing we tried also to righ-click but the "view details is also not there". I have also consulted this if there are any customizations in our part but it seems none. Is this a related set-up or an update feature?.

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  • Josh_ Profile Picture
    Josh_ 116 on at
    RE: Link missing for sales order forms in all sales related roles

    Hi all,

    Thank you for your response, We looked on the security configurations in regarding sales forms. It has the highest access but it seems that the links for sales Id does not work, will update on this thread if we can fix this issue

  • Verified answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: Link missing for sales order forms in all sales related roles

    Hi Kenneth Sy,

    Is there any change made in security?

    Have you checked by assigning the same role/duty/privilege to any other user if he/she is getting the same issue?

    Can you check what are the current status of below privileges and if correctly assigned to the role or not?

    -- Maintain sales order details
    -- View sales order details

    pastedimage1673764241998v1.png

    Regards,
    Sourav

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,965 Super User 2025 Season 1 on at
    RE: Link missing for sales order forms in all sales related roles

    Hi Kenneth,

    In addition to the questions from Girish, can you tell if this is the case for some users or all? Does the system administrator role have this same behavior? I just checked my environment where the link is working.

    It might be related to security configuration if there are no customizations.

  • Verified answer
    GirishS Profile Picture
    GirishS 27,821 Super User 2024 Season 1 on at
    RE: Link missing for sales order forms in all sales related roles

    Hi Kenneth,

    Can you tell me the version of D365?

    When it stopped working?

    What changes or update you done?

    Thanks,

    Girish S.

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