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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Send email to Account

Customer experience | Sales, Customer Insights,...

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Send email to Account

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Posted on by martingr

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Hi

We want send a newsletter to a segment that contains 400 Accounts.

In clickdimensions we could create a marketing list targeted at Accounts, but it seems that in Dynamics Marketing we can only target Contacts?

Is there a way we can achieve this?

Thanks!

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Nya 29,060 on at

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Hi,

The only way to achieve that with Dynamics Marketing is to create contacts for these accounts, which means set these accounts as the "Account Name" of the contacts.

Then set the "To address" of the marketing email as the following way.

As the audience of the customer journey can be contacts only, the above settings allow to send the marketing email to the accounts of the contacts.

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