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Customer experience | Sales, Customer Insights,...
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Send email to Account

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Posted on by 600

Hi 

We want send a newsletter to a segment that contains 400 Accounts. 

In clickdimensions we could create a marketing list targeted at Accounts, but it seems that in Dynamics Marketing we can only target Contacts?

Is there a way we can achieve this?

Thanks!

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  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    The only way to achieve that with Dynamics Marketing is to create contacts for these accounts, which means set these accounts as the "Account Name" of the contacts.

    pastedimage1638336457221v1.png

    Then set the "To address" of the marketing email as the following way.

    pastedimage1638336496722v3.png

    As the audience of the customer journey can be contacts only, the above settings allow to send the marketing email to the accounts of the contacts.

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