Woocommerce Integration Via API - Multiple Issues With API Endpoints

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Posted on by JI-22070805-0

Hi all,

I'm building a custom integration between woocommerce store and business central. The script currently retrieves sales orders, assigns or creates a new customer. I'm having issues with the customer posting groups and them being assigned.

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{"error":{"code":"Application_FieldValidationException","message":"Customer Posting Group must have a value in Customer: No.=xxxxx. It cannot be zero or empty.

I know the standard API doesn't expose these values but it's strange how it is then required.. Is there an easy way to edit the standard API without making a full custom set?

I've tried creating a template customer and applying to this but it doesn't seem to call this well. I only need this to be a default value for all customers.

Is there anyone with experience of this integration who has had similar problems or know of any good resources to set this up?

Many thanks in advance,

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Dynamics 365 Business Central

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Jeffrey Bulanadi 8,760 on at

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Hi,

The "Customer Posting Group must have a value" error is a common blocker when integrating external systems like WooCommerce with BC. Even though the standard API doesn’t expose this field, BC still enforces it during customer creation because it’s essential for financial posting logic.

Here’s what’s possible:

If you're using the standard API (v2.0 or v2.1), the customerPostingGroup field isn’t exposed by default. To work around this, you can create a Customer Template in BC with a default posting group and assign it during customer creation. Make sure the template is correctly linked and that your API call includes the customerTemplateId field — this ensures BC pulls in the default values.

If the template isn’t applying as expected, double-check that the template is active and includes a valid Customer Posting Group. Also confirm that your integration script is passing the correct template ID and not overwriting it with null values.

If you want to expose customerPostingGroup directly in the API, you can extend the standard API page (API Customer) using AL. Add the field to the API page and publish it — this avoids building a full custom API set while giving you control over required fields.

Alternatively, you can use Power Automate or middleware to inject the posting group after customer creation, but this adds complexity and latency.

Helpful references:

Customer Templates and Defaults – Microsoft Learn
Extend standard APIs in BC – Microsoft Learn
API Customer Page Extension – Dynamics 365 Lab
WooCommerce REST API Integration Guide – Sanjeeb Aryal
Fix Common WooCommerce REST API Issues – Robot Ninja
WooCommerce REST API Documentation – WooCommerce
WooCommerce API Integration – API2Cart

If you find this helpful, feel free to mark this as the suggested or verified answer.

Cheers
Jeffrey

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YUN ZHU 95,331 Super User 2025 Season 2 on at

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Unfortunately, there is no way.
As of now, the standard APIs cannot be extended.

But you can try the following function, which will automatically use the template when inserting values through the API.

Configure API Templates - Business Central | Microsoft Learn

Hope this helps.

Thanks.

ZHU

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Sohail Ahmed 11,136 Super User 2025 Season 2 on at

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You're getting that error because the standard API doesn't assign default values like Customer Posting Group unless explicitly provided. The easiest workaround is to create a Customer Template in Business Central with posting groups pre-filled, and apply that template when creating customers via API.

Make sure your API call includes the "customerTemplateId" or set up logic in BC to apply the template automatically.

✅ Mark this answer as verified if it helps you.

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